What it means when you shop with us…

In these unprecedented times, we are incredibly grateful that it’s business as usual for our online store. Our warehouse staff are working autonomously, ensuring all isolation and distancing measures are safely in place so we can continue to dispatch your orders with love & care. There should only be very minor delays with shipping your order and returns processing.


Our shipping partner Australia Post remains fully operational, with new protocols in place for no-contact delivery. From Friday 13th March 2020, all parcels will no longer require a signature for delivery and/or collection. In all cases, whether a driver or post office employee delivers to the door or a customer goes in to their local Post Office to collect a parcel, Australia Post will ask and record the customer’s name and sign on their behalf. The customer will still need to be present for this to occur.


For our international customers, we’re still delivering as fast as possible, however in this ever-changing situation delays may occur in all destination countries.

For country-specific updates and further information around expected delivery delays, please visit this link:


To share love and positivity, we are now offering -


FREE EXPRESS SHIPPING: ALL Australian orders $50+ [1-3 Business Days]



STANDARD SHIPPING: FREE on all International orders $100+ [5-15 Business Days]

EXPRESS SHIPPING: $20 flat-rate worldwide [3-6 Business Days]


If you have any questions at all we’re here to help:

As a small business we will rally together to adapt & overcome. From the bottom of our hearts, we appreciate your continued support as every single order means the world to us.

Love & light xx




If your item is in stock, please allow  Salty Label  1 - 2 business days to process your order.

Please note during high volume sale periods or new range releases there may be minor delays - we appreciate your patience during this time!

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

Please note we do not dispatch on weekends or public holidays.




All orders are shipped via Australia Post Express, which offers 1-3 day delivery within the express post network, and requires a signature on delivery.

*Free Shipping for all orders over $150

*Flat Rate $10 shipping for orders under $150





For shipping internationally, we use Australia Post’s International Delivery Service: 

*STANDARD | Flat Rate $20 | 5 – 15 Business Days

*EXPRESS | Flat Rate $40 | 3 – 6 Business Days


International | Standard Delivery

We offer a flat-rate $20 STANDARD shipping fee for all international orders. Australia Post Registered International Shipping services provides delivery within 5-15 business days.

For customers in the following countries, your parcel will be fully-trackable via the Australia Post Pack & Track International Service:

* Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Israel, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Slovenia, South Korea, Spain, Sweden, United Kingdom, United States

For customers located in countries other than those listed above, your parcel will be dispatched via Australia Post Registered International Post. This service is NOT trackable on the Australia Post website - you will receive a consignment ID to confirm dispatch. A signature will be required on delivery.


International |  Express Delivery

We offer a flat-rate $40 EXPRESS shipping fee for all international orders. Australia Post Express Courier International provides delivery within 3-6 business days to major metropolitan areas*. Tracking and a signature on delivery is available for most destinations.

*All transit times are a guide only and exclude time in customs if applicable and may be subject to delay due to causes outside of Lé Salty Label's control.




For international customers, please be aware that customs and import taxes may be charged by your country upon arrival. Customs and import taxes will differ depending on your location, and these charges are the sole responsibility of the recipient of the parcel. Please note  Salty Label is required to declare the full value of the international shipment, and include an invoice with each delivery. For further information please contact your local customs office.




Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

You will be able to track your item through the Australia Post website:

International customers please note - once your order has departed Australia the most up-to-date tracking details will be available via your country's national postal service. For delivery updates, please enter your unique tracking number into your national postal website's track & trace service. For the United States please refer to USPS ( and for the United Kingdom please refer to Royal Mail (

If you are not familiar with your country's national postal service, please enter your unique tracking number on which will connect you to the website of your local courier.

It is the customer's responsibility to arrange collection of their parcel once dispatched. If you are not home to receive your parcel, the item will be held at a local post office for collection, and for applicable duties & taxes to be paid. We cannot guarantee your local courier will leave a calling card, so if your order has not been received within the estimated delivery timeframe, please refer to your tracking link, or contact us for further tracking updates.

Lé Salty Label does not take responsibility for orders rejected by the recipient, or returned-to-sender due to non-collection. In this scenario, a re-delivery fee will be applicable. Refunds will NOT be granted for orders returned due to non-collection.




To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at

Any delivery date or time specified by us is a best estimate only and  Salty Label will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. 

Once shipped,  Salty Label does not take responsibility of loss or damaged items during transit. In the unlikely event your order is not received within the expected delivery timeframe,  Salty Label will assist you to open a case enquiry with Australia Post. For international customers, please note that an enquiry into a missing delivery can not be opened until 21 days past the dispatch date. 




Pre-order items will be dispatched according to the estimated arrival date - please refer to individual product information.